Magard Ventures Log Building Tools

 

Canadian Distributor of LOG BUILDING TOOLS for over 30 YEARS

Order and Shipping Info

ORDERING

We receive orders by telephone, e-mail, fax and mail. If we are away from the phone, we have a message voice mail on which you can leave a message and we will get back to you as soon as we can. Please leave your name, message, contact number and the best time we can contact you.

To order online via email - please use our secure online form

To order via fax or mail - please download our printable fax orderform

Payment

Payment can be made by certified cheque, money order or bank draft. Cheques not certified require up to ten days to clear financial institutions before orders can be shipped. We also accept Visa or Mastercard.

If ordering from a country other than Canada, Visa and Mastercard will convert to your currency at your rate of exchange on the date they process your transaction.

When using Visa or Mastercard we require the card number, expiry date, name as it appears on the card, and the card holders signature before we can process the order.

We also accept payment by bank transfer of funds. We do not do C.O.D. shipments.

SHIPPING

All pricing is F.O.B. Prince George, B.C., Canada. We ship most orders by Canada Post in Canada or USA. via either Expedited parcel (Economy Surface) or Express post Parcel (Air- faster).

The advantage with Canada Post to Canada is price and to USA is price and most times no brokerage fee at destination. We have had good results over the years and insurance is inexpensive. 

In B.C., Alberta and Yukon we use Greyhound for quick delivery and good pricing.

To Australia, Asia and Europe, we use Expresspost Parcel for quick economical delivery.

For large heavy items we use Surface Parcel but it can take up to 6 weeks.

We also ship via UPS, Fedex, DHL, Purolator, truck lines, air lines, etc. to suit specific needs such as time urgency, over size, etc.

We charge the rates by actual weight and size of the well packed parcel.

We can ship freight collect if you prefer. We insure at customer expense where reasonable, but we do not accept responsibility for lost or damage goods once it has been handed over to the carrier.

PRICING

All prices are in Canadian funds F.O.B. Prince George, B.C., Canada. Prices are subject to change without notice. Due to the volatility of currencies and the recent strengthening of the Canadian Dollar, some foreign manufacturers items actually go down in price. We make every effort to notify the customer of any price increases before shipping.

WARRANTY

We sell only top quality tools, but if tools are found to be defective, they are to be returned freight prepaid for our inspection. If defective, a replacement will be shipped. Tools found to be abused will not be replaced. Warranty claims have been very minimal over the years.

LIABILITY

The onus for safe use of all tools sold by us rests on the user and there is no liability written, expressed, implied or otherwise on our part due to injury resulting from the use of tools supplied by us. Defective tools are limited to replacement value only.